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Refund Policy

WEB WOC Continuing Education Program: On Demand Courses

Full refunds are available for On Demand courses within 7 calendar days of purchase if the course has not yet been accessed.  Partial refunds are not available.  On Demand courses are available for 30 days with the exception of the SWA Course is available for 90 days.  Extensions beyond the course availability are handled in a case-by-case scenario.  Please e-mail with any questions regarding refunds for On Demand courses.

WEB WOC Nursing Education Program: Nurse Specialist Courses

Refunds for the Nurse Specialist Courses (Seminars in WOC Nursing, Wound/Ostomy/Continence Care Nurse Specialist Courses) follow the refund and drop policy that is outlined in the Learner Handbook and “Let’s Get Started with WEB WOC” document received with orientation materials.  Please email with any questions you may have.

WEB WOC Programs Cancellation Policy

WEB WOC Programs reserves the right to cancel any course. For example, a course which does not meet minimum enrollment requirements may be canceled. Last-minute unavailability of an instructor or disaster may also be caused to cancel a course. In the case of a cancellation, WEB WOC Programs notifies registered students and processes full refunds of any monies paid. Cancellations and other schedule changes occur daily. Check the Program Schedule for the most up-to-date information at